Black Kettle Consultancy
Creating Successful Catering Environments
With over 30 years of operational experience within hospitality, I am passionate about delivering a great customer experience whilst helping you achieve a strong financial performance.
Black Kettle is a trusted and independent catering consultancy
“I thrive on making a positive difference to my Clients catering businesses”
– Craig Fettes
Black Kettle Consultancy
Innovative and sustainable hospitality & convenience retail solutions
With over 30 years of experience within hospitality and convenience retail I can drive the performance of your business to reach those goals that are so important to you. I understand all aspects of food and service and know how to balance the customer’s needs with the financial performance you desire.
Black Kettle is a forward thinking Catering Consultancy
“My philosophy is simple, don’t complicate things and keep the customer central to everything you do”
– Craig Fettes
What we do at Black Kettle
Whether you are a small independent business or a national caterer, I provide friendly expert advice for your catering business. I am passionate about change & making a positive difference. I would be delighted to work with you initially in an advisory capacity & then to assist with implementing any changes.
I am always happy to talk to you about your requirements, so please feel free to call me on 07769 705049 or alternatively please complete the Contact Form.
Some of the main consultancy services offered are set out below.
“The objective at Black Kettle which runs through its core is for my Clients businesses to achieve more customers, spending more money, more of the time.”
– Craig Fettes
Black Kettle Sectors
The High Street
- Business & Industry Workplace
Universities & Colleges
Visitor Attractions
Convenience Retail
Hospitals & Health Centres
- Garden Centres
Black Kettle Specialist Areas
- Coffee Shops
- Deli / Coffee & Deli
Casual Dining Environments
- Concessions & Street Food | Static & Mobile
- Restaurants
- Convenience Retail
- Hospitality & Events
Black Kettle Sectors
The High Street
- Business & Industry Workplace
Universities & Colleges
Visitor Attractions
Convenience Retail
Hospitals & Health Centres
- Garden Centres
Black Kettle Specialist Areas
- Coffee Shops
- Deli / Coffee & Deli
Casual Dining Environments
- Concessions & Street Food | Static & Mobile
- Restaurants
- Convenience Retail
- Hospitality & Events
Who we are
Our objective at Black Kettle which runs through our core, is for our Clients business to achieve more customers, spending more money, more of the time.
Founded by Craig Fettes. I found that strong, sound independent advice was in short supply for Clients at all levels. There was also a lack of passion or enthusiasm from those offering advice or support. So I decided to change that by investing my energy in opening Black Kettle.
On site visits you will not see a briefcase or laptop, leather note pad or hear a mobile phone ringing.
At Black Kettle we believe in listening and delivering the personal touch.
Who we are
Our objective at Black Kettle which runs through our core, is for our Clients business to achieve more people, spending more money, more of the time.
Founded by Craig Fettes; I have found that strong, sound independent advice and a lack of passion or enthusiasm was in short supply for Clients at all levels, so I decided to change that by investing my energy in opening Black Kettle.
On site visits you will not see us with briefcases or laptops, no suits, no leather bound note pads and definitely no mobile phones ringing.
At Black Kettle we believe in delivering the personal touch.
The Black Kettle Blog
I write informative (and hopefully interesting) blogs with advice on how to run your catering business more successfully.
Top 5 Tips on Improving Profit – A current series of 5 blogs
- The Black Kettle Training Modules
- How Can A Catering Consultant Add Value to Your Business? – A series of 5 blogs
- Mobilisation
You can access the blogs by clicking here The Black Kettle Blog
The Black Kettle Blog
I write informative (and hopefully interesting) blogs with advice on how to run your catering business more successfully.
Top 5 Tips on Improving Profit – A current series of 5 blogs
- The Black Kettle Training Modules
- How Can A Catering Consultant Add Value to Your Business? – A series of 5 blogs
- Mobilisation
You can access the blogs by clicking here The Black Kettle Blog
Our Social Pledge
This year I will be working for Teenage Cancer Trust at the Royal Albert Hall in March & running;
Black Kettle Consultancy actively supports the following charities:
